MyTeleMed – Single Sign-On (SSO)

MyTeleMed is a secure telemedicine platform designed to facilitate remote healthcare services. It allows healthcare professionals to connect with patients through virtual consultations, enabling real-time communication via video calls, messaging, and electronic health record (EHR) access.

The platform helps streamline medical services, ensuring that patients receive timely medical advice without physically visiting a healthcare facility. It’s free and easy to use.

MyTeleMed Key Features

With MyTeleMed, you will have access to your own personal medical answering service messages, the messages of the practice as a whole, your on-call schedule(s), your staff information, and your personal preferences. The key features of the web portal include;

1. Virtual Consultations

Secure and encrypted video/audio calls between doctors and patients.
Appointment scheduling and reminders to ensure seamless consultations.
HIPAA-compliant communication for data security and confidentiality.

2. Secure Messaging

Encrypted text messaging between doctors, nurses, and patients.
File and image sharing for diagnostic purposes.
Automated responses for appointment confirmations and follow-ups.

3. Electronic Health Records (EHR) Integration

Access to patient medical history and past consultations.
Digital prescription services allow doctors to send prescriptions directly to pharmacies.
Lab result uploads for efficient medical reviews.

4. Multi-Device Compatibility

Accessible on smartphones, tablets, and desktop computers.
Mobile application support for both Android and iOS users.

5. Billing and Insurance Integration

Online payment options for consultations.
Integration with insurance providers for easy claims processing.

6. Emergency Alerts and Notifications

Real-time alerts for urgent medical issues.
Automated notifications for upcoming appointments and prescription refills.

7. Doctor and Patient Portals

Separate dashboards for medical practitioners and patients.
Role-based access to protect sensitive medical data.

How to Log into MyTeleMed

MyTeleMed login portal comes complimentary with the use of any of our other products that will integrate all of your medical answering service information into one easily navigable homepage through which you will be able to manage messages, on-call schedules and more.

For Patients:

Visit the MyTeleMed Login portal.
Click on “Login” or “Sign In.”
Enter your registered email/phone number and password.
If logging in for the first time, you may need to complete a verification step (e.g., entering an OTP sent to your email or phone).
Click “Login” to access your dashboard.

For Doctors/Healthcare Providers:

Go to the MyTeleMed provider portal (via web or app).
Enter your username and password.
Complete any necessary multi-factor authentication (MFA) steps, if required.
Click “Sign In” to access the doctor’s dashboard, where you can manage appointments, view patient records, and start virtual consultations.

Forgot Password?

Click on “Forgot Password?”
Enter your registered email or phone number.
Follow the instructions to reset your password via email or SMS.

MyTeleMed Mobile App

The MyTeleMed Mobile app is our HIPAA-compliant mobile messaging app that receives complete text messages from the answering service or directly from your office via the MyTeleMed Practice Web Portal.

MyTeleMed Mobile App Features

Mobile access through MyTeleMed iPhone, Android, and Blackberry Apps.

New message push with customizable alert modes and badge notifications.
Automatic read receipt sent to TeleMed when a new message is read.
Protocol-based escalation for follow-up of unread messages.
Type or make voice-to-text comments on any message.
Forward any message to someone else.
Return or return/record calls from the app and display your office number on caller ID.
Comments and callbacks are logged with the time and duration of the call.
Messages reside on our secure web-based server with user name and password protection.
Complete documentation from message origination to callback.
All message data is saved and available on the MyTeleMed Practice Web Portal.
Contact TeleMed Customer Service with a simple link from within the app.

How to Download the MyTeleMed Mobile App

You can manage your patient and medical office communications with your iPhone, Android, or Blackberry. To log in to MyTeleMed using a mobile app, download the MyTeleMed mobile app, and follow the instructions corresponding to your device: